Product Description

Elegant Silk Scarf Hairband

Reviews

Return

HOW TO START A RETURN

Name: Elegant Silk Scarf Hairband
Brand: elleschic
Price: 21.99 USD
Availability: InStock

Step 1. Contact us to initiate your return
Step 2. Return instructions will be replied onnce receive your request
Step 3. Ship your item to designated address and give us the documents related to the return following our return instructions
Step 4. Once the package is received, your return will be completed

RETURN & EXCHANGE CONDITIONS *

1. All return requests must be initiated within 30 days of the package delivery date.

2. All items must be returned in their original condition, with all tags and hygiene seals attached. Bikini sets must be returned with both top and bottom.

3. Accessories and beach towels cannot be returned or exchanged, unless there is a quality issue.

*Subject to our terms and condition

FAQ

1. Can I cancel my order?

You can cancel your order BEFORE it’s collected by the shipping carrier. If your order has shipped, please contact our customer service teamto initiate a return.

2. How long do I have to make a return?

All return requests must be initiated within 30 days your package has been delivered.

3.Are there any items excluded from the return policy?

Accessories and beach towels can be only exchanged if there is a quality issue.
Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns.

4. What should I do if I need to request a return?

To initiate a return, please contact our customer service team for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery.

5. What is my return shipping cost?/ Will you pay for the return shipping cost?

The customer is responsible for all return shipping fees. We do not offer Freight To Collect (FTC) services for returns.

6. How will I receive my refund?

Refunds are issued to your original account or as a ELLESCHIC Cash Coupon**, which can be used as store credit.

Refund method	Cash Coupon*	PayPal	Credit Card
TIME FRAME	INSTANT	3 Business Days	3-5 Business Days

** Items purchased with ELLESCHIC Cash Coupon are final sale and cannot be returned or exchanged.

7. Can I refund a Gift Card?

No, Gift Cards cannot be reloaded; used for payment outside of www.elleschic.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).

If you have any other questions, please contact our customer service team via the Contact Us page.
Email: [email protected]
Adress: Block 1, No. 159 ,ZhuangPai RoadRm401,NanJing,JiangSu,CN, 210000

Shipping

Please refer to your shipping confirmation email to track your order. If you have any questions, Please contact our Customer Care team anytime!

Delivery Time = Warehouse Processing Time (1-4 Business Day) + Shipping Time

United States, Expedited Shipping,$23 & Standard shipping$13.99 (free shipping for orders over $69)

WHERE IS MY ORDER

Your shipping confirmation will be received only when your items are fulfilled. Please Login your account or check your inbox about the shipping status

TIPS FOR SHIPPING

A) Please note that APO/FPO & PO Boxes are not accepted.

B) Package to Canada and the United Kingdom may be paid for clearance customs tax when you pick it up. For more remote areas in Canada, please allow an additional 1-2 days for delivery.

C) We are doing our best to make the promised time, please understand our warehouse are working only on business days, so please remember to enjoy the sunshine even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.

D) Phone number is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.

E) Your order tracking information will be updated when it arrives in carrier's regional facility. Kindly allow 2-3 days of transit shipment. Thanks for your patience. Should you have any questions, please chat with us.

Payment

We accept a number of secure and convenient payment methods:

1. PayPal:

The most popular online payment method. We are fully PayPal verified so you can always shop with peace of mind.

2. Credit Card Via Paypal:

If you want to pay with your credit card without signing up on the page, you should do that though. Click on “Pay with Debit or Credit Card”

Your credit card information is only available to PayPal in order to complete the requested transaction and is not subsequently stored.

How to Place an Order

Welcome to elleschic.com.

Here are some instructions to help you place an order:

1 - Register on Elleschic, log in your Elleschic account.

2 - Choose your favorite items and add to cart.
3 - Click "check out" and filling all your contact information.
4 - Click "continue to shipping method".
5 - Choose shipping method( we have 3 shipping methods: expedited shipping. express shipping, ** Free shipping.
6 - Fill in the discount code if you have, then click "contine to payment".